How do I setup a FTP account?

FTP (File Transfer Protocol) allows you to manage your website's files. 

Every hosting account includes FTP access. To connect to your default FTP account, simply login using your domain name as the server name, and the username and password provided in the Hosting Account Information email.

You can use our cPanel interface to create and manage your website's FTP accounts.

Add FTP Account

To create an FTP account, perform the following steps:

 

  1. Enter the desired username in the Login text box.

  2. Enter and confirm the new password in the appropriate text boxes.

  3. Enter the FTP account's home directory. 

  4. Enter the disk space quota, or select Unlimited.

  5. Click Create FTP Account. The new account will appear in the FTP Accounts table.

Configure FTP Client

You must install the FTP client on your computer before you download and run the script file.

  • For instructions, visit the FileZilla or Core FTP websites for Windows computers, or the Cyberduck website for Mac computers.

  • If you encounter problems when you try to automatically configure your FTP client, ensure that your client is properly installed on your computer. If problems persist, contact us for help.


To configure your FTP client, perform the following steps:

1. Click Configure FTP Client for the desired FTP account. Click FTP Configuration File under the desired FTP client's logo. You can choose between Filezilla, Core FTP, or Cyberduck. To use another FTP program, manually configure the client yourself. Click instructions to view detailed instructions for your chosen client.

2. Open the configuration script file that downloaded to your computer. The FTP client automatically opens, configures itself, and connects to the server.

FTP config

FTP Accounts

The FTP Accounts table allows you to manage existing FTP accounts.

 

Change Password

To change an FTP account's password, perform the following steps:

  1. Click Change Password for the FTP account for which you wish to change the password.

  2. Enter and confirm the new password in the appropriate text boxes.

  3. Click Change Password.


Change Quota

To change an FTP account's quota, perform the following steps:

  1. Click Change Quota for the FTP account for which you wish to change the quota.

  2. Enter the disk space quota, or select Unlimited.
  3. Click Change Quota.


Delete

To remove an FTP account, perform the following steps:

  1. Click Delete for the FTP account that you wish to remove.

  2. Click the desired deletion option:
  • Delete Account — Remove the FTP account only. This willnot remove the files that the FTP account's home directory contains.

  • Delete Account and Files — Remove the FTP account andall of the files that the FTP account's home directory contains.

NOTE: Only use this option with extreme caution. If the FTP account that you delete can access the public_html directory, this option automatically removes the public_html directory and all of its contents, which will break your website.

  • Cancel — Do not delete the account.


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