How do I create or take a screen shot?

Taking a screenshot (Screen Capture) is a relatively simple process, and it can be quite helpful in showing our technical support team your problem - especially when it comes to email or FTP errors - in a visual manner. Of course, it's different to take a screenshot in each operating system.

For Windows

  1. Press the "Print Screen" button.
  2. Open Microsoft Paint. To do this, click Start > All Programs > Accessories > Paint.
  3. Click inside the white part of the screen.
  4. Go to the Edit menu and select Paste.
  5. Click File > Save As.
  6. In the box that pops up, change the "Save As" type to JPG.
  7. After typing in a filename for your image, choose a location on your hard drive to save to, like the Desktop, and click "Save."

For Mac OS X

  1. Simultaneously hold down the ⌘-Shift-4 keys.
  2. Press the spacebar.
  3. Click the open window that you wish to take a screen shot of. The screen shot should appear as a file on the desktop labeled "Picture 1." Please note that in Mac OS X 10.6, the file is "Screen shot [date] at [time]."

For iPhone

  1. Simultaneously press and hold the power and home buttons.
  2. The screen will momentarily flash white.
  3. The screenshot will appear in your "Camera Roll" album.
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