How do I backup or restore my web site?

Our backups allow you to download a zipped copy of either your entire site - including your home directory, databases, email forwarders configuration, and email filters configuration - or one of the previously mentioned parts of your site. These are not automatically scheduled backups.

Our Backup Wizard is a user-friendly interface for creating a backup of the entire site, a partial backup, or allowing a site restoration from the last backup saved.

 

Back up your entire site

A full backup creates an archive of all of your website’s files and configuration. You can use this file to move your account to another server or to keep a local copy of your files.

To create a full backup, perform the following steps: 

  1. Select Backup on the first interface.

  2. Select Full Backup on the second interface.

  3. Select one of the following destinations for the backup files:


    • Home Directory  – This option stores the files in your home directory.

    • Remote FTP Server or Remote FTP Server (Passive Mode Transfer) – These options use FTP to transfer the files to another server. Fill in the appropriate information about the destination server.

    • SCP – This option uses SCP to transfer the files to another server. These options use FTP to transfer the files to another server. Fill in the appropriate information about the destination server.


  4. Click Generate Backup.

  5. If you selected Home Directoryclick the filename under Backups Available for Download to download the backup file.
     

The filename of the backup file contains its creation date in the following format: backup-MM-DD-YYYY. The system will store the file as a tarball, a compressed data file that ends with the  .tar.gz extension.

 

Create a partial backup

To back up a portion of your site, perform the following steps:

  1. Select Backup on the first interface.

  2. Click Home Directory, MySQL Databases, or Email Forwarders and Filters to select the portion of your site to back up..

  3. Click the appropriate link or button on the following interface to store the required information to your computer or web server.

 

NOTE: The type of the backup file will depend on what portion of your site you are saving to your computer. The following table contains a list of backups and their file types:

 

Part of Site
File Type
Home Directory *.tar.gz
Email Forwarders *.net, *.com
Email Filters *.net, *.com
SQL Database *.sql

  

Restore a portion of your site

To restore a portion of your site:

  1. Select Restore from the first interface.

  2. Click Home Directory, MySQL Databases, or Email Forwarders and Filters to select the portion of your site that you wish to restore.

  3. Select the file on your computer from which you wish to restore the desired portion of your website.

  4. Click Upload to begin the restoration process.

 

Can I exclude files from a backup?

To exclude certain files and directories from a backup, place a configuration file in your home directory. For more information, read the How to Exclude Files From Backups documentation.

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