Articles

 Can I host more than one website on my account?

Only some web hosting packages allow you to host multiple unique web sites on one cPanel account...

 Can I store personal backups on my web space?

Yes! Unlike most other web hosts, you can use the storage space on your account as your own...

 Does email disk space count towards your total account disk space?

Email (@example.com) disk space does count towards your total hosting account disk space, if any...

 How do I CHMOD my files or folders?

ChMod (short for "change mode") is used to change the permissions for files and directories....

 How do I access my cPanel?

There are two ways to access your Control Panel (cPanel). These instructions assume your email...

 How do I access the Raw Access logs?

Raw access logs are text files that contain information about your website's visitors and the...

 How do I backup or restore my web site?

Our backups allow you to download a zipped copy of either your entire site - including your home...

 How do I block an IP Address (visitor) from seeing my website?

You can use the IP Blocker tool in cPanel to block a single IP address or a range of IP addresses...

 How do I create a custom error page?

An error page informs a visitor when there is a problem accessing your site. Each type of problem...

 How do I create or edit a Subdomain?

A sub-domain is a subsection of your website that exists as a subdirectory in your public_html...

 How do I create or edit an e-mail address?

There are two methods to adding, changing or deleting your email accounts hosted with us.   Via...

 How do I deploy a Ruby on Rails application?

NOTE: Before you deploy a Ruby on Rails application, read the Ruby on Rails documentation....

 How do I edit the .htaccess file?

The .htaccess file is a special hidden file that our (Apache) webservers use to configure how...

 How do I forward an email address?

Having an "email forwarder" allows you to re-direct any email sent to one email address to...

 How do I park a domain name?

A parked domain, or alias, is a secondary domain that points to the user’s primary domain. When...

 How do I password protect my web site (or a directory within)?

Password protecting a directory restricts access to that folder on your website, by requiring...

 How do I perform a trace route?

A trace route, also called tracepath or tracert, is a network tool used to determine the "path"...

 How do I protect my media files from "hotlinking"?

Hotlinking is when content from your site is embedded on another site, using your monthly...

 How do I setup a FTP account?

FTP (File Transfer Protocol) allows you to manage your website's files. Every hosting account...

 How do I use MySQL / PhpMyAdmin?

Databases offer a method for managing large amounts of information easily over the web. They are...

 How do I use Webmail?

You can use Webmail to access your email accounts through most web browsers such as Firefox,...

 How do I use the Address Importer tool?

This interface allows you to use two types of files to create multiple email addresses or...

 How do I use the Advanced Zone Editor?

DNS (Domain Name Service) is the component of the Internet that converts human-readable domain...

 How do I use the Analog Stats tool?

The Analog Stats interface allows you to access data from the Analog traffic statistics software....

 How do I use the Cron Jobs tool?

Cron jobs are scheduled tasks that the system runs at predefined times or intervals. Typically, a...

 How do I use the Email Archiving feature?

cPanel's Email Archiving interface allows you to save incoming, outgoing, and mailing list...

 How do I use the Error Log tool?

Our Error Log interface displays up to 300 of the most recent entries in Apache's error...

 How do I use the File Manager?

Our File Manager offers an easy interface to manage your website files and folders. A web hosting...

 How do I use the HTML Editor?

The HTML editor allows cPanel users to easily edit their HTML documents from the File Manager...

 How do I use the MailScanner Tool?

You can control what happens to spam and viruses sent to your @example.com email (if hosted by...

 How do I use the Optimize Website tool?

Websites contain many files, like images and the website pages themselves. In fact, a lot of them...

 How do I use the PHP PEAR Packages feature?

PHP PEAR packages are software components that are written in the PHP language. The PHP PEAR...

 How do I use the SSH Connection Window?

Our SSH Connection interface provides information about how to connect to another web server via...

 How do I view my bandwidth (data transfer) statistics?

This function allows you to see the bandwidth usage for your site. It shows the current month’s...

 How do I view my website statistics?

There are two ways to view your Website statistics. We primarily rely on AWstats but also offer...

 How do I view or change my FTP or cPanel password?

The username and password for your cPanel login and FTP login are the same. You can view your...

 How much disk space comes with each email account?

You can store up to the limit of disk space storage the is included with your web hosting...

 How much disk space is my site using?

This interface displays information about how you use your account's disk space, and all of your...

 Is it ok to use uppercase letters in an email address?

While most receiving email providers are fine with uppercase characters, some may not be. The...

 What is DKIM and SPF?

You can use cPanel's Authenication interface allows you to enable or disable Domain Keys...

 What is cPanel?

cPanel is our web hosting control panel that provides a visual interface and tools designed to...

 What is the RubyGems feature?

RubyGems is a package manager for the Ruby programming language. It provides a...